MayaRealm ("we," "us," "our," or "the Company") operates mobile and PC applications, including games and related digital products (collectively, the "Apps" or "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Apps and Services, and describes your rights regarding that information.
By downloading, installing, or using any MayaRealm App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Apps.
01Information We Collect
We collect information in the following categories:
1.1 Information You Provide Directly
- Display names or usernames you enter within an App (for example, for leaderboards or multiplayer identification)
- Communications you send us directly, such as support requests or feedback
1.2 Information Collected Automatically
- Device identifiers, including advertising identifiers (such as Google's Advertising ID or Apple's IDFA), used for advertising and analytics purposes
- App interaction and gameplay data, such as session length, features used, in-game progress, and crash/diagnostic logs
- Device information, such as device model, operating system version, language settings, and general device configuration
- Approximate location data, where enabled by device permissions, used only for general analytics or content localization, not precise location tracking
1.3 Purchase Information
- Purchase history for in-app purchases, processed through the applicable platform's billing system (such as Google Play Billing, Apple's In-App Purchase system, or Steam). We do not directly collect or store your payment card details; these are handled entirely by the platform's payment processor.
1.4 Push Notification Data
- If you enable push notifications, we may collect a device push token to deliver notifications about updates, events, or in-app activity.
1.5 Account and Authentication Data
- Where our Apps use third-party authentication or backend services (such as Unity Gaming Services, Google Play Games Services, or similar), we may receive a unique player identifier to support features such as leaderboards, cloud saves, or cross-device progress.
02How We Use Information
We use the information we collect to:
- Operate, maintain, and improve our Apps and Services
- Enable core gameplay features (leaderboards, multiplayer, save progress)
- Process purchases and deliver purchased content
- Display advertising, including measuring ad performance and preventing fraud
- Send push notifications you have opted into
- Respond to support requests and communications
- Analyze usage trends to improve app performance and design
- Comply with legal obligations and enforce our terms
We do not sell your personal information to third parties.
03Third-Party Services
Our Apps integrate with third-party service providers to deliver certain features. These providers may independently collect or process information as described in their own privacy policies. Depending on the specific App, this may include:
| Service | Purpose |
|---|---|
| Google AdMob | Advertising, ad measurement |
| Unity Ads / Unity Technologies | Advertising, ad mediation, analytics |
| Unity Gaming Services | Leaderboards, authentication, cloud services |
| Google Play Billing / Apple In-App Purchase | Purchase processing |
| Firebase (Google) | Push notifications, analytics, crash reporting |
| Valve Corporation (Steam / Steamworks) | PC platform services, achievements, cloud saves, where applicable |
We encourage you to review the privacy policies of these third parties for more information on their data practices:
- Google Privacy Policy: https://policies.google.com/privacy
- Unity Technologies Privacy Policy: https://unity.com/legal/privacy-policy
- Valve Privacy Policy: https://store.steampowered.com/privacy_agreement/
Not every service listed above is used in every MayaRealm App. Please refer to the specific App's store listing (such as its Data Safety section on Google Play) for the exact data practices of that App.
04Advertising
Our Apps may display advertisements served by third-party advertising networks, including Google AdMob and Unity Ads. These networks may use device identifiers and other technical information to serve ads, measure ad performance, and, where permitted, personalize ads based on your interests.
You can control ad personalization through your device's settings:
- Android: Settings > Google > Ads > Opt out of Ads Personalization
- iOS: Settings > Privacy & Security > Tracking
Where an App's audience includes children, we configure our advertising integrations to request only non-personalized, family-friendly advertising content, and we do not knowingly transmit advertising identifiers for users identified as children, consistent with applicable platform policies.
05Children's Privacy
Some MayaRealm Apps may be directed at, or accessible to, a general audience that includes children. We take the following steps to protect children's privacy:
- We do not knowingly collect more personal information from children than is reasonably necessary to provide the App's functionality.
- We do not use personal information from children for personalized advertising.
- Any advertising shown to children is limited to non-personalized, contextually served, family-friendly content.
- We do not knowingly permit children to make purchases without appropriate platform-level parental controls in place.
If you are a parent or guardian and believe your child has provided us with personal information beyond what is necessary for the App to function, please contact us using the details in Section 10, and we will take appropriate steps to review and, where necessary, delete that information.
This policy is intended to align with the requirements of the Children's Online Privacy Protection Act (COPPA) in the United States, Google Play's Families Policy, and comparable regulations in other jurisdictions.
06Data Sharing and Disclosure
We may share information in the following circumstances:
- With service providers listed in Section 3, to enable the features described in this policy
- For legal reasons, if required by law, regulation, legal process, or governmental request
- To protect rights and safety, to detect, prevent, or address fraud, security, or technical issues
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction
We do not share personal information with third parties for their own independent marketing purposes without your consent.
07Data Retention
We retain information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and the App in question. Purchase records, for example, may be retained longer than gameplay analytics to comply with financial recordkeeping obligations.
08Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent (such as personalized advertising)
To request deletion of your data or exercise any of these rights, please contact us at the email address in Section 10. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.
Users in the European Economic Area, United Kingdom, and Switzerland may have additional rights under the General Data Protection Regulation (GDPR). Users in California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
09Data Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to request deletion of your information, please contact us at:
MayaRealm
Email: [Insert Support/Privacy Email Address]
Website: https://www.mayarealm.com
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page and update the "Last Updated" date above. We encourage you to review this policy periodically.
12International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. By using our Apps, you consent to the transfer of information to these countries as described in this policy.
This Privacy Policy applies to all applications published by MayaRealm. For details specific to an individual application's data collection practices, please refer to that application's Data Safety disclosure on its respective app store listing.